Issue Tracking

Course Description

Overview

Dealing with issues in the field is a key part of delivering a quality product to a client. Identifying all of the issues that arise, managing the associated data, and making sure the issues are properly assigned and completed are challenges that can derail a project. In this course, you will see the best practices for setting up, examples of how you can record issues in the field, and how to manage the progress of issue resolution in Revu.

Details

This course is designed for Revu users finding and managing the process of addressing issues encountered in the field. Work at your own pace, using videos, PDF activities, software simulations, quizzes, and more to learn the ins and outs of Revu and decrease your time to productivity.

Learning Goals

When you’ve completed this course, you will be able to:

Develop custom punchkeys
Do a punch walk on mobile devices
Manage Punch Data
Create specific reports for addressing issues
Track issue fixes with custom statuses

Curriculum2 hours

Course Overview
Keeping Track of Things 1 min
Issue Tracking Course Resources 5 min
Preparing Materials for Recording Issues
Building Issue Tracking Templates 2 min
Creating Punchkeys 3 min
Creating and Saving Punchkeys Exercise 10 min
Preparing Materials for Recording Issues Knowledge Check
Issue Workflow Examples
Tablet Settings 4 min
Windows Punch Walk Procedures 6 min
Revu Walkthrough: Capture 5 min
Punch Walk Procedures for iPad 10 min
360° Photo Exercise 10 min
Issue Workflow Examples Knowledge Check
Tracking and Reporting Issues
Creating a Punch Legend 5 min
Working with Issue Data 5 min
Creating Issue Reports 4 min
Issue Reports Exercise 10 min
Using Custom Statuses for Back Check 5 min
Revu Walkthrough: Custom Statuses 5 min
Tracking and Reporting Issues Knowledge Check
Field Issue Best Practices
Field Issues Best Practices 10 min
Course Completion
Issue Tracking Complete!

Course Description