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Course Overview
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Preparing Materials for Recording Issues
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Issue Workflow Examples
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Tracking and Reporting Issues
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Field Issue Best Practices
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Course Completion
Issue Tracking
This two-hour course gives you the tools you need to prepare, identify, manage, and remain accountable for issues you encounter in the field.
Course Details
Course Details
Overview
Dealing with issues in the field is a key part of delivering a quality product to a client. Identifying all of the issues that arise, managing the associated data, and making sure the issues are properly assigned and completed are challenges that can derail a project. In this course, you will see the best practices for setting up, examples of how you can record issues in the field, and how to manage the progress of issue resolution in Revu.
Details
This course is designed for Revu users finding and managing the process of addressing issues encountered in the field. Work at your own pace, using videos, PDF activities, software simulations, quizzes, and more to learn the ins and outs of Revu and decrease your time to productivity.
Learning Goals
When you’ve completed this course, you will be able to:
- Develop custom punchkeys
- Do a punch walk on mobile devices
- Manage Punch Data
- Create specific reports for addressing issues
- Track issue fixes with custom statuses
Related Learning
Learning Paths
This course is part of the following learning paths. Click a path to learn the full workflow.
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