Issue Tracking

This two-hour course gives you the tools you need to prepare, identify, manage, and remain accountable for issues you encounter in the field.

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Course Description

 

“HOW CAN I TRACK ALL OF THESE ISSUES?”

Dealing with issues in the field is a key part of delivering a quality product to a client. Identifying all of the issues that arise, managing the associated data, and making sure the issues are properly assigned and completed are challenges that can derail a project. In this course, you will see the best practices for setting up, examples of how you can record issues in the field, and how to manage the progress of issue resolution in Revu.

 

Course Details:

This course is designed for Revu users finding and managing the process of addressing issues encountered in the field. Work at your own pace, using videos, PDF activities, software simulations, quizzes, and more to learn the ins and outs of Revu and decrease your time to productivity.

 

Course Objectives:

When you’ve completed this course, you will be able to: 

  • Develop custom punchkeys
  • Do a punch walk on mobile devices
  • Manage Punch Data
  • Create specific reports for addressing issues
  • Track issue fixes with custom statuses

Curriculum2 hours

  • Course Overview
  • Keeping Track of Things 1 min
  • Issue Tracking Course Resources 5 min
  • Preparing Materials for Recording Issues
  • Building Issue Tracking Templates 2 min
  • Creating Punchkeys 3 min
  • Creating and Saving Punchkeys Exercise 10 min
  • Preparing Materials for Recording Issues Knowledge Check
  • Issue Workflow Examples
  • Tablet Settings 4 min
  • Windows Punch Walk Procedures 6 min
  • Revu Walkthrough: Capture 5 min
  • Punch Walk Procedures for iPad 10 min
  • 360° Photo Exercise 10 min
  • Issue Workflow Examples Knowledge Check
  • Tracking and Reporting Issues
  • Creating a Punch Legend 5 min
  • Working with Issue Data 5 min
  • Creating Issue Reports 4 min
  • Issue Reports Exercise 10 min
  • Using Custom Statuses for Back Check 5 min
  • Revu Walkthrough: Custom Statuses 5 min
  • Tracking and Reporting Issues Knowledge Check
  • Field Issue Best Practices
  • Field Issues Best Practices 10 min
  • Course Completion
  • Issue Tracking Complete!

Course Description

 

“HOW CAN I TRACK ALL OF THESE ISSUES?”

Dealing with issues in the field is a key part of delivering a quality product to a client. Identifying all of the issues that arise, managing the associated data, and making sure the issues are properly assigned and completed are challenges that can derail a project. In this course, you will see the best practices for setting up, examples of how you can record issues in the field, and how to manage the progress of issue resolution in Revu.

 

Course Details:

This course is designed for Revu users finding and managing the process of addressing issues encountered in the field. Work at your own pace, using videos, PDF activities, software simulations, quizzes, and more to learn the ins and outs of Revu and decrease your time to productivity.

 

Course Objectives:

When you’ve completed this course, you will be able to: 

  • Develop custom punchkeys
  • Do a punch walk on mobile devices
  • Manage Punch Data
  • Create specific reports for addressing issues
  • Track issue fixes with custom statuses

Curriculum2 hours

  • Course Overview
  • Keeping Track of Things 1 min
  • Issue Tracking Course Resources 5 min
  • Preparing Materials for Recording Issues
  • Building Issue Tracking Templates 2 min
  • Creating Punchkeys 3 min
  • Creating and Saving Punchkeys Exercise 10 min
  • Preparing Materials for Recording Issues Knowledge Check
  • Issue Workflow Examples
  • Tablet Settings 4 min
  • Windows Punch Walk Procedures 6 min
  • Revu Walkthrough: Capture 5 min
  • Punch Walk Procedures for iPad 10 min
  • 360° Photo Exercise 10 min
  • Issue Workflow Examples Knowledge Check
  • Tracking and Reporting Issues
  • Creating a Punch Legend 5 min
  • Working with Issue Data 5 min
  • Creating Issue Reports 4 min
  • Issue Reports Exercise 10 min
  • Using Custom Statuses for Back Check 5 min
  • Revu Walkthrough: Custom Statuses 5 min
  • Tracking and Reporting Issues Knowledge Check
  • Field Issue Best Practices
  • Field Issues Best Practices 10 min
  • Course Completion
  • Issue Tracking Complete!